Frequently asked questions

Which AI assistants work with the iorad MCP?

It's tested and confirmed working with Claude, ChatGPT, and Perplexity. It uses the open MCP standard, so it's designed for AI assistants that support custom MCP connectors.

Does it work on mobile?

Yes. Connectors you add on the web work the same way in the Claude, ChatGPT, and Perplexity mobile apps. Just mention iorad the same way you would on desktop.

Which plans can use the iorad MCP?

The iorad MCP is designed as an Enterprise-wide feature. While it's in beta, it's available to participating users for free, regardless of plan.

Do I need to type special commands?

No. Ask in plain language. Adding "Use the iorad MCP" or typing @iorad (in ChatGPT and Perplexity) helps make sure your assistant checks iorad.

Can the AI create or edit tutorials for me?

No. The iorad MCP is read-only.

How current is the analytics data?

Team-wide analytics refresh every 24 hours. Summaries for a single tutorial or library are calculated live when you ask.

Can I see step-by-step drop-off?

Yes. Ask for an analytics summary of a specific tutorial. It shows the step where learners exited and, for quizzes, which steps were answered incorrectly. You need edit access to the tutorial.

How far back do the day-by-day timelines go?

The last 6 months. For older data, ask for a tutorial or library summary with a date range, or use the exports.

What happens if I change teams?

The iorad MCP works with the team your iorad account belongs to. If you change teams, it updates automatically, and there's no need to reconnect.

How do I get help?

Ask your assistant: "I need help with iorad. Can I book a call?" It will share links to book time with our training and support team. You can also visit the iorad Help Center or contact us directly.

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